Austin joined BDL Heating & Cooling as a co-op student while attending high school in the HVAC program at Tri-County Regional Vocational Technical High School. After graduation, Austin joined BDL Heating & Cooling full time as a service technician. Austin currently holds an EPA 608 Universal Certification, OSHA 10 Certification, NFPA Hot Works Certification, R-410A Certification, and has completed the Mitsubishi M & P Series Certificate courses.